E-commerce, or electronic commerce, refers to the buying and selling of goods and services over the internet. It encompasses a wide range of activities, including online retail, digital payment processing, and electronic transaction management. E-commerce allows businesses and consumers to conduct transactions without the need for physical interaction, facilitating global trade and providing a platform for a variety of market exchanges. It includes business-to-consumer (B2C) sales, where businesses sell directly to individual customers, as well as business-to-business (B2B) transactions, where companies sell to other companies. E-commerce can also involve consumer-to-consumer (C2C) exchanges, typically happening on online marketplaces. Key components of e-commerce include online storefronts, secure payment systems, inventory management, and logistics for delivery. It has transformed traditional retail by offering convenience, wider selection, competitive pricing, and the ability to shop from anywhere at any time. Overall, e-commerce has become a vital part of the modern economy, fostering innovation and accessibility in commerce.
Wallapop, a popular online marketplace in Spain, experienced a major outage affecting millions of users. The platform became inaccessible, leading to widespread frustration and confusion among users. Complaints surged on…