E-commerce, or electronic commerce, refers to the buying and selling of goods and services over the internet. It encompasses a wide range of commercial activities, including retail sales, online auctions, and electronic payment processing. E-commerce can involve both business-to-consumer (B2C) transactions, where businesses sell directly to consumers, and business-to-business (B2B) transactions, where companies sell to other businesses. The rise of e-commerce has transformed traditional retail by providing customers with the convenience of shopping from anywhere at any time, often with a wider selection of products than physical stores. It also includes activities such as online banking and financial transactions, electronic data interchange (EDI), and digital marketplaces.
Wallapop, a popular online marketplace in Spain, experienced a major outage affecting millions of users. The platform became inaccessible, leading to widespread frustration and confusion among users. Complaints surged on…